CMC Markets is now a Corporate Member of the Institute of Customer Service. We are committed to developing and improving our customer service standards.
To withdraw funds from your account you can contact us by phone, email or
Marketmaker® chat. To protect our clients from identity theft and fraud this will
generally be done by returning funds to the source that they were received from. If the applicable payment method
is a card refund, then the cards can be refunded up to the full amount that they have been used to fund the account
within the last 6 months. Any funds subsequent to this would need to be returned by a bank transfer.
Please note that in the case of credit cards, funds will still have to be returned to them even if the balance
owed on the credit card is less than the amount being refunded, leaving a positive balance on the card.
In order to set up details for a bank transfer, in the first instance you will need to inform us of the of the bank account that you would like funds sent to
either by calling us on +44 (0)207 170 8205 or by using Marketmaker chat. Applicants must have their name, CMC Markets'
.account number, bank name, bank account number and sort code ready when setting up their registered bank account.
International clients must also include their swift/bic codes and their IBAN number. Once we have these details,
you will be able to request a payment out to your bank over the telephone by calling our helpdesk [ Close ]
Spread Betting, CFDs and Forex are leveraged products and carry a high degree of risk to your capital and it is possible to lose more than your initial investment. Only speculate with money you can afford to lose. These products may not be suitable for all investors, therefore ensure you fully understand the risks involved, and seek independent advice if necessary. CMC Markets UK Plc and CMC Spreadbet Plc are authorised and regulated by the UK Financial Services Authority. The Irish Financial Services Regulatory Authority has a supervisory role in respect of CMC Markets Ireland conduct of business and transaction reporting obligations.*Tax laws can change.
CMC Markets is now a Corporate Member of the Institute of Customer Service. We are committed to developing and improving our customer service standards.
