CMC Markets is now a Corporate Member of the Institute of Customer Service. We are committed to developing and improving our customer service standards.
How to Download and Install Marketmaker:Mobile application on your mobile phone
Once GPRS is set up correctly, start up your phone's web browser and go to the page:
http://mobile.cmcmarkets.com
Select the location nearest to you.
Click on the Marketmaker® icon to start the download.
After a short time you will be prompted that you are downloading Marketmaker® and
ask you to confirm that you want to download the application. Click on "Yes" to download
Marketmaker®. You may receive a warning that the application is from an untrusted source. If this
occurs then just click on "Yes" again to confirm the download. You may also be prompted as to where you want to download the
application to. This can be anywhere you like, but remember the folder you download it to so you can find it again when you
want to start the application.
The application will then start to download. This will likely take several minutes depending on the network operator load and
how good the signal is to the phone.
If the application fails to install due to the download timing out or any other reason, then repeat the steps in this stage to
try again, but please also send an email to: helpdesk@cmcmarkets.co.uk with details of what happened.
Once the application has finished downloading, you may be prompted as to whether you want to run it right away. You can do this
if you wish.
Please note: when installing, it is advised that you are not moving fast (e.g. in a car or train) and in a reasonably strong
signal area in order to help prevent any possible installation problems.
When you run the application you will be prompted to enter your login details. You will require new log in details to trade on
Marketmaker:Mobile. Please contact our Helpdesk, or use
Marketmaker® chat, to request additional login details for your account
This Spread Betting Helpdesk has support information for all Marketmaker spread betting account holders. This incorporates all Irish customers as well as UK account holders who opened their account before [date of live launch] and have not yet moved over to our new spread betting platform. For all UK customers who opened their account after [date of live launch] please visit the FAQ section of the website or contact our customer management team for assistance.
Spread Betting, CFDs and Forex are leveraged products and carry a high degree of risk to your capital and it is possible to lose more than your initial investment. Only speculate with money you can afford to lose. These products may not be suitable for all investors, therefore ensure you fully understand the risks involved, and seek independent advice if necessary. CMC Markets UK Plc and CMC Spreadbet Plc are authorised and regulated by the Financial Services Authority. *Tax laws can change.