CMC Markets is now a Corporate Member of the Institute of Customer Service. We are committed to developing and improving our customer service standards.
The first step to getting Marketmaker:Mobile running on your phone is to set up your phone to use
GPRS. You will therefore require a GPRS account - your network operator will be able to provide you with further information.
Please note that the following GPRS settings are for UK network operators only. For help setting up GPRS with European operators
please contact the helpdesk.
The setup procedure will vary depending on your phone and network operator. The settings required for most UK network operators
are shown below:
(please make a note of your network operators settings as you will need them in the rest of the set up)
This Spread Betting Helpdesk has support information for all Marketmaker spread betting account holders. This incorporates all Irish customers as well as UK account holders who opened their account before [date of live launch] and have not yet moved over to our new spread betting platform. For all UK customers who opened their account after [date of live launch] please visit the FAQ section of the website or contact our customer management team for assistance.
Spread Betting, CFDs and Forex are leveraged products and carry a high degree of risk to your capital and it is possible to lose more than your initial investment. Only speculate with money you can afford to lose. These products may not be suitable for all investors, therefore ensure you fully understand the risks involved, and seek independent advice if necessary. CMC Markets UK Plc and CMC Spreadbet Plc are authorised and regulated by the Financial Services Authority. *Tax laws can change.