Spread Betting Helpdesk
- Risk Warning
- Compensation Scheme
- Privacy & Security Policy
- Website Terms & Conditions
- Complaints Procedure
- Treating Customers Fairly
CMC Markets is now a Corporate Member of the Institute of Customer Service. We are committed to developing and improving our customer service standards. |
Compensation Scheme |
Compensation SchemeAs a client of CMC Markets, you may benefit from the protection offered by the Financial Services Compensation Scheme ("FSCS"), in the event that CMC Markets become insolvent or cease trading. The FSCS was created on 1 December 2001, when the Financial Services and Markets Act 2000 came into force, and acts as a 'safety net' for clients of authorised firms (i.e. FSA regulated financial services firms such as CMC Markets). The FSCS is available when an authorised firm goes into default, and is unable or is likely to be unable to pay claims made against it by clients. The FSCS pays the first £30,000 of a valid claim in full and 90% of the next £20,000 - up to £48,000 for each client in total. Using the scheme does not cost you anything, but to qualify for compensation you need to be eligible within the FSCS rules. Generally, the FSCS covers private individuals, as well as some small businesses. Further information on the FSCS can be obtained from the FSCS website, www.fscs.org.uk or by calling the FSCS Helpline on +44 (0) 20 7892 7300. |
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Helpdesk Marketmaker disclaimer
This Spread Betting Helpdesk has support information for all Marketmaker spread betting account holders. This incorporates all Irish customers as well as UK account holders who opened their account before [date of live launch] and have not yet moved over to our new spread betting platform. For all UK customers who opened their account after [date of live launch] please visit the FAQ section of the website or contact our customer management team for assistance.
Spread Betting, CFDs and Forex are leveraged products and carry a high degree of risk to your capital and it is possible to lose more than your initial investment. Only speculate with money you can afford to lose. These products may not be suitable for all investors, therefore ensure you fully understand the risks involved, and seek independent advice if necessary. CMC Markets UK Plc and CMC Spreadbet Plc are authorised and regulated by the Financial Services Authority. *Tax laws can change.
